Returns
If we deliver an incorrect or damaged item (damage that has been caused by us), we will refund you for the full cost of the item. For us to replace such items, customers will need to notify the delivery driver of their observation at the point of delivery. Once customers have taken delivery of their order, they take ownership of the items and AbujaFoodDeliveryMart will be unable to accept any returns. For this reason, we ask customers to carefully check and confirm the accuracy of their order with the delivery driver before acknowledging receipt. AbujaFoodDeliveryMart will not accept returns for items that have no material damage to them. Products that are materially intact but whose packaging may have scratches, peels, tearing, dents, discoloration, rust, or any other aesthetic impairment that does not affect the taste, functionality, or integrity of the actual product may not be accepted by AbujaFoodDeliveryMart as a return.
Refunds
If an item you ordered is unavailable, we will refund you the exact amount paid at checkout.
Order Acceptance And Cancellation
AbujaFoodDeliveryMart reserves the sole right to determine which orders to accept and process as well as the right to cancel any order at its own discretion. However, AbujaFoodDeliveryMart will ensure that the cancellation of any order is communicated at an appropriate time and manner. . If you complete an order and wish to cancel please call our customer care lines immediately to do so. If the order hasn’t been processed, you will receive a full refund of the amount paid at checkout. However, if the items have been picked and processed, AbujaFoodDeliveryMart will not refund the money. The items will be delivered to you at the delivery location specified at checkout.
